1. General FAQ
1.1. What do I need to start creating events?
We don't like paperwork here. All you need to set up an account is your email and phone number, which we only need for customer service communication purposes.
1.2 What are your fees and prices?
1.3 How is the revenue from sold tickets paid?
1.4 What types of ticket payments do we support?
1.5 Is creating events and tickets free?
1.6 What are the options for promoting my event?
1.7 What about ticket/event refunds?
1.8 A visitor wants an invoice for tickets - should I write to you?
1.9 How to register payments from BOOM Events for tax purposes? Why haven't I received an invoice for the ticket revenue?
1.10 What does it mean when an order is "Processing"?
1.11 How to create VIP (0 € / "Discounted") tickets?
1.12 Why do I need to fill in the Business Verification?
2. BOOM Workspace
2.1 What is Workspace?
2.2 What is the My user account tab for?
2.3 What types of events can I create?
2.4 What is My e-shop for?
2.5 How do I start my pre-sale?
2.6 How to share pre-sales to sell as many tickets as possible?
2.7 Why do I need to verify my phone number?
2.8 How can visitors purchase tickets for my event?
We hope we've answered your FAQs.
Do you have more questions? Do not hesitate to contact us. We are here for you!
Where to next?
Read more of our blog articles.
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